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Call (630) 968-0783
747 Ogden Avenue • Downers Grove, IL
Servicing our Customers Since 1923

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Sump Pump Repair & Install Services in Downers Grove, IL & Other Areas

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Typically, most people don’t think about their sump pump—much less know that it exists. However, sump pumps are extremely essential to our home. Though it may seem insignificant compared to other common systems in your house (heating system, air conditioner, garbage disposal, etc), sump pumps gather groundwater from your basement, preventing moisture from flooding your home. It also prevents excessive water damage expenses.

Stephens Plumbing offers high caliber sump pump repair and install services for homes in locations such as Plainfield, Downers Grove, Lisle, Oakbrook, Naperville, Wheaton, and Burr Ridge, Illinois. Give us a call at (630) 968-0783 for to receive assistance from our team of sump pump installers near you in the Chicago suburbs.  You may also schedule sump pump services online. Our local plumbers offer expert repairs, arriving promptly to each appointment.

Schedule a Sump Pump Repair or Installation Appointment

Call Us: (630) 968-0783

Are you having issues with your sump pump? Book an appointment with our team to receive assistance with a problem.

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Sump Pump Installation Near You in the Chicago Suburbs

For any sump pump repair or install needs, Stephens Plumbing is the contractor to call. Our sump pump installers near you offer exceptional services to each client. For affordable and long-lasting sump pump repairs, call Stephens Plumbing at (630) 968-0783 or book an appointment.

Our Sump Pump Services Include:

  • Sump Pump Repair
  • Sump Pump Install
  • Sump Pump Replacement
  • Sump Pump Troubleshooting
  • Sump Pump Maintenance

What Causes a Sump Pump to Break?

Sump pumps are a critical component of your home. When your sump pump breaks, extreme flooding can occur. Sump Pumps are typically located in the basement or within a crawl space. Here are common reasons your sump pump might break. If you are experiencing any of the following issues with your sump pump, schedule a sump pump repair appointment with our team of technicians.

A Clogged Area of the Water Intake

Mud and other debris can gradually buildup in your sump pit, causing a clog in the water intake. If you believe you have a clogging issue with your unit, schedule a sump pump install or repair appointment with our team of professional plumbers. We will unclog the water intake to prevent basement floods in your home. If you are experiencing water leakage in other areas of your home, give us a call by phone at (630) 968-0783. Our trustworthy technicians also offer water line repair and installation services.

A Stuck Switch

A stuck switch is a common sump pump repair problem. This occurs when the pump shifts within the basin, causing the float that operates the switch to stop working. Contact our professional plumbers immediately if you have a stuck switch. We offer fast and affordable sump pump repair and install services.

Investing in a Sump Pump That is Too Small For Your Household

Sump pumps that are too small for your home can become overwhelmed by the amount of water being collected. This may lead to flooding in your basement and damage to the drywall, tile flooring, and HVAC units if your home. Our sump pump installation contractors near you in the Chicago area offer sump pump replacement and repair solutions in locations such as Darien, Westmont, Plainfield, Clarendon Hills, Downers Grove, and Naperville, Illinois.

Sump Pump Repair & Install Services in Downers Grove, IL & Other Areas

A Frozen Discharge Plumbing Line

Not only can sump pumps get clogged with debris, but it can also freeze. Extreme weather can cause the main discharge pipe to freeze. To avoid a burst pipe in your home during the cold season, schedule a sump pump repair visit with a friendly technician at Stephens Plumbing.

A Sump Pump That is 10 Years of Age or Older

Like many utilities in your home, your sump pump eventually will need replacement or repair. Typically, sump pumps last 10 years. If you are having flooding issues or system mechanical issues, it's time to book an appointment with our sump pump installears near you. 

Whatever the case may be, if you suspect any issues with your sump pump, call Stephens Plumbings right away and receive prompt repairs. Our professional plumbers will perform an inspection to confirm if your sump pump needs to be repaired or replaced.

Common Signs of a Broken Sump Pump Include the Following:

  • Loud noises in the form of rattling, grinding, or gurgling
  • Sump pump continously running
  • Sump pump loses power

Areas of Service

In addition to sump pump install and repair, we also offer other plumbing services such as water heater repairdrain cleaning, fixture replacement, home plumbing repair, gas line repairbackflow testing, and commercial plumbing repair. Stephens Plumbing provides exceptional services to Plainfield, Wheaton, Westmont, Downers Grove, Darien, Burr Ridge, Clarendon Hills, Bolingbrook, Naperville, Oak Brook, Aurora and other surrounding areas in Illinois.

Frequently Asked Questions (FAQ's)

How Does a Sump Pump Work?

A sump pump is a miniature pump that is configured in a basement to control the flow of water from rain or storms. Most types of sump pumps are installed in a sump pit in your home. To prevent your basement from flooding, a network of drain pipes are connected to your sump pit in your basement. These pipes are designed to move water from the ground to your sump pit. Once the groundwater reaches the pit, your sump pump will flush the water out of the pit and away from your house.

Float Switch or Pressure Sensor Utilized to Activate the Pump

The average size of a sump pit is 2 feet deep and 18 - 20 inches wide. To remove water from your pit, the sump pump relies on pipes that run in the opposite direction of your property. These water pipes are utilized to flush water away from your property. Once your pit becomes filled with water, the float switch or a pressure sensor will activate the sump pump to remove the water.

A float switch is equipped with a resilient ball that floats on the surface of the incoming water. This will cause the arm of the float switch to rise as the water level becomes higher. On the other hand, a pressure sensor is engineered to detect an increase in pressure from water. Once the pressure becomes too high, the sump pump will turn on to manage the quantity of water in the sump pit. The latest energy-efficient sump pumps on the market feature a safety option that allows you to activate the pump with a malfunctioning float switch or pressure detector valve.

Spinning Fan is Activate to Move Water to the Drain Pipes

After the float switch or pressure sensor detects an unsafe level of water in your sump pit, a fan mechanism is activated to push water to your drain pipes. Once the fan is turned on, the pressure near your pipes will decrease. This will cause the water in your pit to become attracted to the drain pipes. As a result, the water in your sump pit will begin to be flushed away from your home.

Types of Sump Pumps

All types of sump pumps utilize your electrical supply to protect your basement from the negative consequences of water damage. If you’re thinking about investing in a sump pump repair or installation for your house, you should become familiar with the two main types of sump pumps. The first type of pump is called a pedestal sump pump.

Pedestal Sump Pumps

Pedestal sump pumps are connected to a long rod that is designed to keep the pump away from the water in the sump pit. Since this type of sump pump is not located in the pit, it produces noticeable sounds while it's activated. A water line stretches to the base of the sump pit to flush water away from your house.

Submersible Sump Pumps

Submersible sump pumps are built with water barriers that allow it to operate underwater in your sump pit. These water barriers are designed to protect the motor and electrical parts from water damage. This type of sump pump features a screen to keep excess dirt, debris, and particles away from the pump. Once a submersible sump pump is activated, water is collected through the screen pushed to the integrated water lines. Stephens Plumbing provides dependable sump pump repair, installation, and replacement services to homes in Illinois. We offer safe and efficient plumbing services in areas such as Naperville, Aurora, Bolingbrook, Plainfield, Wheaton, and Elmhurst. Give our team of sump pump installers near you a call by phone at (630) 968-0783 to receive help with a flooding issue.

How Do I Select the Correct Horsepower Rating For My New Sump Pump?

Prior to purchasing a new sump pump, it’s important to become familiar with horsepower ratings. Horsepower is a metric that is utilized to measure the total quantity of power a sump pump is able to create to remove excess water from your sump pit through drain lines. Most homes with a standard water table will require a ⅓ horsepower submersible sump pump to eliminate excess water. On the other hand, an average sized house with a larger water table may need a ½ sump pump.

If you live in a home with an abnormally large water table, you should consider investing in a ¾ or 1 horsepower submersible sump pump. You will need a sump pump with a high horsepower rating if you live on a low piece of land. Houses that are built with deep basements may also require a 1 horsepower sump pump to prevent flooding issues. If you need help choosing a horsepower rating for your submersible sump pump, give our team a call by phone at (630) 968-0783 or book an appointment online. Stephens Plumbing provides proven and fast sump pump installation and repair services near you in Downers Grove and other areas of Illinois.

What Are the Most Common Signs It’s Time to Replace My Sump Pump?

While sump pumps are designed to last for long periods of time, they include a limited lifespan that is dependent on operating schedules and water quality. As your pump begins to reach the end of its life cycle, you may begin to notice various types of issues. To help you diagnose problems with your sump pump, we have compiled a list of signs that it may be time to replace or repair your sump pump.

Empty Sump Pit

When a sump pump is activated while there is little to no water in a sump pit, this is an indicator of a problem with the drain pipes or system. To resolve this issue, you should check your drain pipes to confirm if there is a blockage. If your drain lines appear to be clear, immediately call a plumber to receive help with diagnosing the cause of your empty sump pit.

Sump Pump is Running Continuously

While it may be normal for your sump pump to operate continuously on a rainy day, it should not be running for a long period of time on a sunny day. If your sump pump is too small for the sump pit in your basement, the pump will be required to operate frequently to maintain a safe water supply. If your sump pump is running continuously throughout the day, this may also be a signal of a broken check valve. This valve is engineered to prevent water from running back into your sump pit. Once the check valve in your sump pump is broken, water may begin to flow from the drainage pipe into your pit. This will cause your sump pump to activate frequently during the day to flush water away from your property.

Frequent Flooding

If you continuously notice a steady stream of water entering your sump pit, this is an indicator of a high water table. This type of problem can be fixed by either lifting the sump pump or installing a second pump in another area of your basement. Ultimately, the easiest way to prevent floods in your basement is to schedule a sump pump installation, repair, or replacement appointment with a licensed plumber. Give our team a call by phone at (630) 968-0783 or fill out our Contact Form to receive help.

Disturbing Sounds

Although it may be normal for your sump pump to produce noise while it operates, it is not normal for a pump to produce a knocking or grinding sound. These noises are a signal of issues with the motor of your sump pump. If you notice a motor issue early, it may be able to be fixed by a licensed technician. Immediately disconnect your sump pump and give our team a call by phone at (630) 968-0783 to receive help.

Schedule a Sump Pump Repair or Replacement Appointment Today

Call Us: (630) 968-0783

If you're having issues with the sump pump in your basement, schedule an appointment with our team of licensed plumbers to receive help.

SCHEDULE APPOINTMENT